Legal
Privacy Policy
This policy explains how La Miel Aesthetics collects, uses, and protects information when you visit our website or receive care at our practice.
Last updated: May 6, 2026
Overview
La Miel Aesthetics LLC ("La Miel," "we," "us," or "our") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy describes the types of information we collect, how we use that information, the circumstances under which we may share it, and the choices and rights available to you.
This policy applies to lamielaesthetics.com and any related subdomains, as well as to information we collect in connection with services provided at our Raleigh, NC location. Protected health information is also governed by our separate Notice of Privacy Practices under HIPAA, which you receive at your first visit and is available on request.
Information We Collect
We collect information in two broad categories: information you provide to us directly, and information collected automatically when you visit our website or use our services.
Information you provide
When you book an appointment, complete an intake form, contact us, or subscribe to communications, you may provide your name, contact information, date of birth, demographic information, photo identification, medical history, current medications, allergies, treatment goals, payment information, and consent forms. For aesthetic and clinical care, you may also provide health and treatment photos.
Information collected automatically
When you visit our website, we automatically collect technical information such as your IP address, browser type, operating system, referring URL, pages viewed, and time spent on the site. We use cookies and similar technologies to enable site functionality, remember preferences, and measure performance.
How We Use Information
We use the information we collect to:
- Schedule, deliver, and follow up on aesthetic and medical services
- Verify identity, confirm appointments, and process payments
- Maintain accurate medical records and provide continuity of care
- Communicate with you about appointments, treatment plans, aftercare, and practice updates (only to the extent you have consented to receive them)
- Improve our website, services, and patient experience
- Comply with legal, regulatory, and professional licensing obligations
- Protect the rights, property, and safety of patients, staff, and the public
HIPAA and Protected Health Information
La Miel Aesthetics is a HIPAA-covered entity. Protected Health Information (PHI), including any health information that identifies you or could reasonably be used to identify you, is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and our Notice of Privacy Practices.
PHI is used and disclosed for treatment, payment, and health care operations as permitted by law. We will not sell PHI, and we will not use PHI for marketing without your written authorization. You may request a copy of our Notice of Privacy Practices at any time.
Third-Party Services
We use a small set of trusted third-party providers to operate our website and run the practice. These include:
- Google Analytics and Google Tag Manager, for measuring site usage and performance
- Online booking and electronic medical record systems for appointment scheduling and clinical documentation
- Payment processors for transaction handling
- Financing partners (Affirm, Cherry, CareCredit) when you choose to apply for treatment financing
- Email and SMS providers for appointment confirmations, reminders, and patient communications you opt into
Vendor handling of your information
These providers are bound by their own privacy policies and, where applicable, by Business Associate Agreements that limit how they may use information shared with them. We share only the information necessary to deliver the service requested.
Data Retention
We retain personal and medical information for as long as needed to provide care, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Medical records are retained per North Carolina record retention rules and any applicable federal requirements. Website analytics data is retained for shorter periods as configured in our analytics tools.
Your Rights
Subject to applicable law and our HIPAA Notice of Privacy Practices, you have the right to:
- Access and request a copy of the personal and medical information we hold about you
- Request correction of inaccurate or incomplete information
- Request restrictions on certain uses and disclosures of your PHI
- Request confidential communications by alternative means or at alternative locations
- Receive an accounting of certain disclosures of your PHI
- File a complaint with us or with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated
- Withdraw consent for non-treatment communications (such as marketing emails) at any time
Information Security
We use a combination of administrative, technical, and physical safeguards to protect your information. No system can be guaranteed perfectly secure, but we work to keep our practices aligned with current industry and regulatory expectations and to update them as the threat landscape evolves.
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 outside of a parent or guardian relationship in clinical care. If you believe a child has provided us information, please contact us so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Material changes will be highlighted on the website and, where appropriate, communicated to patients directly.
Text Message Communications
If you provide your mobile phone number and consent to receive text messages, La Miel Aesthetics may send you appointment reminders, account notifications, and (with separate consent) marketing and promotional messages. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance. For full program details, including cancellation and carrier liability terms, see our Terms of Service.
Contact Us
If you have questions about this policy or about how we handle your information, please contact our practice:
La Miel Aesthetics, 7718 Six Forks Road, Suite 106, Raleigh, NC 27615. Phone: (919) 887-8666. Email: lamiel@lamielaesthetics.com.